1. Locate the original packaging of your Powerbeats Pro, where the model number is often printed on the box.
2. If you don't have the packaging, check the inside of the charging case lid or the area around the charging port—sometimes, the model number is printed there.
3. Another place to look is the earbud itself; sometimes, the model number can be found written on the ear hook or under the tip.

If these steps don't help, you can also consult the user manual or on Apple’s website by clicking here.

Shipping:

• Processing Time: 1-3 business days, excluding weekends and holidays.
• Domestic Shipping (USA): Expedited (3-5 days) at $10.95; Standard (rates vary, free over $49.98).
• International Shipping (Canada): Economy (6-10 days, free over $49.99); Standard (rates vary).

Returns & Exchanges:

• 30-day return policy; extended to 60 days during holidays.
• Returns/Exchanges start here.
• No refunds for connectivity issues due to incorrect sticker installation.
• Opened/used products cannot be returned due to health requirements.
• No handling fees for exchanges or store credit.

Warranty:

• 60-day warranty on peeling/lifting stickers.
• Earbud stickers expected to last 3-6 months; automatic discounted replenishment recommended.
• For defective items, email order number and picture to info@waveblock.com for a replacement.

For detailed policies, contact us at info@waveblock.com.

• Contacting Support: For any queries, concerns, or support needs, email us at info@waveblock.com. Our team is dedicated to providing timely and helpful responses.
• Product Support: For installation guides, troubleshooting, and product usage tips, visit our installation page for step-by-step videos.
• Order and Shipping Support: For tracking your order, use the tracking number provided in your shipping confirmation email.
• Returns and Warranty Support: Issues with your order or need to process a return? We're committed to a hassle-free experience. For returns, warranty claims, or exchanges, please click here.
• FAQs: For quick answers to common questions, check out our FAQ page.

We're here to ensure your experience with WaveBlock™ is exceptional. Reach out to us anytime for support!

Our stickers effectively disperse EMF radiation, reducing exposure by fragmenting the radiation into less harmful elements, ensuring safer use of your PowerBeats Pro.

Clean your PowerBeats Pro with the provided alcohol pad, dry them, and then apply the sticker carefully. For detailed guidance, check our installation instructions.

Absolutely not. They are designed to provide EMF protection without impacting the sound quality, functionality, or Bluetooth connectivity.

We recommend replacing the stickers every 3-6 months, depending on usage, to maintain the best level of protection.

The stickers are intended for a one-time use to ensure maximum effectiveness and adhesive quality. Reapplying them is not recommended.

Before installing, wipe down your earbuds with the provided alcohol pads. Once earbuds are clean, be sure to dry them thoroughly with the provided soft clean cloth. After removing WaveBlock, be sure to remove any residual adhesive. Adhesive can be removed with a clean cloth.

Our stickers are designed to be subtle and unobtrusive, blending seamlessly with your PowerBeats Pro without affecting their look or feel.

Yes, the WaveBlock stickers are engineered to be thin and fit perfectly, ensuring your PowerBeats Pro will still fit into the charging case without any issues.