Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Estimates:

• Standard Shipping (Includes Insurance & Tracking) – Orders $100.00 and up: FREE
• Standard Shipping (Includes Insurance & Tracking) – Orders under $100.00: $5.99
• Expedited Shipping (3-5 Day Processing): $11.00

International Shipping:

• We currently ship to Canada.
• Economy International (6-10 Business Days) – Orders $100.00 and up: FREE
• Standard International Shipping – Orders under $100.00: $11.00
• We do not ship outside of Canada and the United States at this time.

For full details, visit our Shipping Policy.

If you’re not satisfied with your purchase or ordered the wrong product, we’re here to help!

• Returns and exchanges are accepted within 30 days of purchase.
• Opened or used products cannot be returned due to health requirements.
• During the holiday season, the return period is extended to 60 days.
• No handling fees apply to exchanges or store credit.

To start a return or exchange, visit our Returns Portal.

For full details, visit our Refund Policy.

WaveBlock™ offers a 60-day warranty on peeling and lifting stickers.

• We recommend using a case or cover on devices like phones, MacBooks, and iPads to extend sticker life.
• Earbud stickers last an average of 3-6 months, depending on daily use, exposure, and skin contact.
• To ensure continuous EMF protection, we offer an automatic replenishment plan at 3 months for heavy users and 6 months for average users.
• If you believe your product is defective, send your order number and a photo of the item for evaluation to WaveBlock Support. If approved, a replacement will be shipped.

For full details, visit our Shipping Policy.

Contacting Support:

• For any queries, concerns, or support needs, email us at info@waveblock.com. Our team is dedicated to providing timely and helpful responses.

Product Support:

• For installation guides, troubleshooting, and product usage tips, visit our installation page for step-by-step videos.

Order and Shipping Support:

• For tracking your order, use the tracking number provided in your shipping confirmation email.

Returns and Warranty Support:

• Issues with your order or need to process a return? We're committed to a hassle-free experience. For returns, warranty claims, or exchanges, please click here.

FAQs:

• For quick answers to common questions, check out our FAQ page.

We're here to ensure your experience with WaveBlock™ is exceptional. Reach out to us anytime for support!